Questions & answers
Know your
hair.
Clear answers make confident choices. Here is everything you need to know before—and after—you order.
How many bundles do I need?
For 12–18 inch styles, two to three bundles usually create a natural full look. For 20 inches and longer, we recommend three to four bundles. A closure or frontal may change the bundle count.
Is HaircraftUSLLC hair 100% human hair?
Our premium collection is made with 100% human hair selected for softness, natural movement, and styling versatility.
Can I color or heat-style the hair?
Yes. Use a heat protectant and moderate temperatures. For major color changes, we recommend working with a licensed stylist and completing a strand test first.
How long will my hair last?
Longevity depends on care and frequency of wear. With gentle washing, low-tension styling, and proper storage, premium Haircraft hair can be reused across multiple installs.
When will my order ship?
Most orders are prepared within 2–4 business days. You will receive tracking as soon as your order leaves our care. Delivery timing varies by destination.
What payment methods can I use?
The storefront is designed for secure card payments, Apple Pay, and PayPal. Payment processing must be connected to a live merchant account before real orders can be charged.
What is the return policy?
For hygiene and quality assurance, hair must be unopened, unworn, unwashed, and in its original packaging to qualify for return review. Contact us promptly so we can help.
How do I contact HaircraftUSLLC?
Call +1 (443) 992-6535 or use the live WhatsApp chat link. Our team can help with product selection, care, and order questions.
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